Service

baby cot and chair

Our apartments are ideal for inexpensive city breaks with the whole family. We are happy to provide you with a free cot and highchair for all children under the age of three. Let us know what you need when you make your reservation.

room service

Your room is cleaned daily by our service staff and towels are changed as needed. Using an electronic system, you can inform staff whether or not you would like your room to be cleaned.

Checking in and out

The reception for both properties is located at Joachimsthaler Str. 19 and is open for you to check in 24 hours a day. This means you don’t have to schedule your arrival and check-in around limited reception times. For guests at our Bundesallee apartments, we offer a free shuttle service from the reception to the guesthouse after check-in.

Laundry

All apartments are equipped with a washing machine, large ironing board and iron.
Additionally a laundry service is available for €10.50.

Telephone and internet

A telephone is available in all apartments. Our facilities also offer free Wi-Fi use in all apartments and communal areas – a service many hotels still charge for.

Wake-up service

You can order a wake-up call at reception.

Taxi

Reception staff are happy to help you if you wish to call or book a taxi.

Fax, photocopies and printing

You want to send a fax, print out tourist information or you need to  photocopy something? No problem! Simply ask at reception.

Parking

If you’re travelling here by car, you don’t have to worry about finding a parking space despite the property’s downtown location on Joachimsthaler Strasse. Right next door is the METROPOLE multi-storey car park, where you can park your car safely. The cost depends
on length of stay, but the maximum daily rate is just €13. For our guests at Bundesallee 201-203, we recommend the 24-hour APCOA parking facilities in the same building. The entrance is on Trautenaustrasse, right next to the Shell petrol station. The maximum daily rate here is also €13. A resident’s parking permit for street parking can also be purchased at reception for a maximum of €5 a day.

Ticket sales

An action-packed city break couldn’t be easier: you can purchase admission tickets to many of Berlin’s attractions at reception. Don’t miss the chance to visit Berlin’s superb theatres, musicals and museums, or go on a fascinating coach tour. Simply ask our friendly reception staff about tickets.

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Further information

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